How many pivotal moments of your sales team’s calls, demos, and meetings are lost, forgotten about, never to be seen or heard again? Moments where revenue is won or lost, and the learning opportunities they offer- gone forever. That can change today.
Your Google search of every call. Find the calls and moments where revenue is won and lost - the mistakes, missed opportunities and playbook moments to share. Search for topics, words and phrases spoken, together with insights such as talk time or questions asked, by types of call, date, and which agent or team.
Trust your data, not big data. What leads to successful outcomes from your calls? What do your top performers do differently? Our AI Insights reveal the DNA of calls that lead to successful outcomes and revenue, what each rep is doing in their conversations, and the coachable insight to level-jump performance and results.
Trust your data, not big data - what leads to successful outcomes on your calls? What do your top performers do differently? Surface insights for every rep and team, benchmarking their conversation DNA.
Your ‘Google search’ of every call based on any combination of content, insights and call data, to surface the conversations and moments where revenue is won and lost.
Triggered Learning serves up just-in-time content based on what happens in sales conversations. Trigger video, learning, resources or external links send directly to reps, by listening to every call.
Refract integrates with an ever growing range of CRMs, call dialers, call recording systems, and video conferencing platforms. The most popular tools used by sales professionals every day. No need to jump between tabs and services, with one click integrations.
Our integrations include these and many more.