With the world around us changing in every regard during this madness, making the switch to remote has brought varying levels of challenge to implement, but much of the impact...
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Refract are looking for a Customer Success Manager. Taking our customers all the way through the customer lifecycle and representing the voice of the customer. Find out more.
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"I worked with one of my clients recently and used their 'competitor X' account.” This was the line I heard when coaching one of the Refract team’s calls last week to a Sales...
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Listening to your team's sales conversations is one of the most impactful uses of your time as a sales manager or leader.
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93% of Americans rated their own driving skills as ‘above average’.
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Sales revenue is won and lost in discovery - the crucial call or part of the process where opportunities are qualified for fit, whilst the compelling reasons to buy are...
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The IDC predicted that within just 2 years, 72% of the US workforce will be ‘mobile’ as the rest of the work population catches up with the sales profession, for whom over 70%...
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Over the next 4.5 minutes, you’ll decide whether this was a great article, just about worthwhile or a complete waste of your valuable time - appreciating you may make that...
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One of the most enlightening things was said to me by a prospect last week on one of my sales calls, when I asked about how seriously their managers take coaching within their...
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Let’s face it, we all make bad hiring decisions - at least with the benefit of hindsight. Whilst we may strive for sifting and recruitment strategies that should leave us with...
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Email outreach is a component of sales that, in these days of widespread automation and technical wizardry, is often under-appreciated and frankly taken for granted. Make no...
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Sales reps who receive just 3 hours coaching a month, boost their revenue by 17% according to a study by the Sales Executive Council. So I was keen to see how much that could...
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In a previous blog I posted on SaaScribe, I banged the drum for the average sales person – hiring a team of rock stars may be an aspired goal, but its not a realistic one where...
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How much does it cost to create a qualified opportunity in your business?
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Looking beyond Minimum Acceptable Standards and making every evaluated call result in performance improvement.
Read MoreYour practical guide to succeeding with Remote Sales in challenging times.
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In this book, you'll discover the keys to coaching a successful SaaS sales team in under 90 minutes a week.
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