ExP Recruitment is a full service sales recruitment specialist. Due to the nature of the business, there's a wide and varied range of sales and recruitment prospecting conversations taking place across the business every day. ExP has used Refract to unlock what top billers do differently in order to replicate this across the team. Removing the need to manually listen to calls has saved countless hours in training and coaching. Using Refract also helps ExP to ramp new hires to first placement more quickly.