Systems

Applications

Web Conferencing 

BlueJeans

Google Meet

GoToMeeting

Microsoft Teams

RingCentral Meetings

RingCentral Video

Webex

Zoom

Diallers

3CX

8x8

AirCall

CallCabinet

Cisco CJP

CloudCall

Contivio

Dial9

Dubber

Five9

Gamma Horizon

JustCall

Kixie

MyPhoner

Mitel

NICE InContact

Nuacom

Oak Clarify

PureCloud

RedBox Recorders

RingCentral

Ringover

Toky

TriLine Echo

Twilio

ViciDial

Vonage NewVoiceMedia

Vonage Business Communications

Zoom Phone

Email/Calendars

Microsoft Calendar

Google Calendar

Slack

Teams

CRM

Salesforce

Zoho

Hubspot

Membrain

Pipedrive

AmoCRM (Calls)

BaseCRM (Calls)

CloseCRM (Calls)

SF Lightning (Calls)

File Management

Dropbox

Google Drive

Microsoft Sharepoint

Sales Engagement Platforms

ClearSlide

SalesLoft

Outreach

 

Accelerate Revenue & Successful Outcomes

Profile where revenue is won and lost in every interaction. Identify the most valuable conversations and key moments to review, coach, and share. Learn the DNA of your conversations that leads to successful outcomes.

Roel De Wever
“Because of Refract it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy.”

Roel De Wever - Head of Sales Development - Rydoo

"A Ten Fold Return For Onboarding New Hires"

 

 

Gong Alternative Feature - Virtual Coach

Virtual Coach

Automated coaching, learning and resources.
Gong Alternative Feature - Video Roleplay

Video Scenario Challenges

Bitesize challenges, often gamified, to identify coaching needs and share best practice.
Gong Alternative Feature - Team Alerts

Team Alerts

Automatically share winning calls and key moments based on your rules in Slack and Teams

“Powerful practical and easy to work with”

“Empowers effective sales coaching for both salespeople and managers. A great way to ensure continuous flexible implementation. First class account management and support. Professional. It personable.”

Richard Higham - Executive Director, SalesLevers

“The ease of use makes this a must have tool.”

Since using Refract we have seen a month on month improvement through our agents calls. The type of conversations have now become more consultative and less transactional, resulting in better sales opportunities with fantastic results.

Nicola Storer - Inside Sales Manager, Neopost

Customers Who Love Us Include:


ZOOPLA_Web Gattaca-1 Siemens_logo_PNG1 JOHNSON&JOHNSON_Web Leyton logo agorapulse logo global shares logo-copy THREE.IE_Web ca_logo_type VMWARE_Web

 

Transforming Conversion Rates at Rydoo

Roel De Wever and Charlie Ceustermans from Rydoo used to manually record and review their teams calls in a very ad hoc way. 

Implementing Refract they now check, grade, and review calls. Quickly and accurately pointing reps towards areas for improvement, and dramatically improving the quality of handover between teams.

Get A Free Demo of Refract

With Refract you'll be able to:

1) Accelerate Revenue & Successful Outcomes

2) Level Jump Rep Performance and Development

3) Capture 'voice of the market'

See for yourself! Please choose a date.