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Every conversation, call, demo, meeting and email contains a treasure trove of insight for your SaaS Sales
The DNA of success, on your calls & demos
AI insights reveal what happens in your conversations that lead to successful outcomes, what your top performers do differently and surface insight for every call and demo.
Find the most valuable conversations and moments
A ‘Google’ style search of the contents of every call and demo - what did your reps and/or prospects say, what were the actions taken, what topics were discussed, alongside who, when and the insights such as talk/listening or questions asked.
Your Virtual Sales Coach on Every Call
Triggered learning will send videos, links or documents based on conversation content, giving your reps just-in-time resources and knowledge to help them increase revenue.
Accelerate ramp time from onboarding to superstar
Easily ramp new hires by providing a curated library of your own real-world playbook calls and moments, accessed on-demand.
Review and coach calls and demos
Let Refract do the heavy lifting. We find the key calls and tag the key moments, with AI-driven insight from every call. You can add your timestamped coaching feedback and ideas as text, audio or video and share playbook moments.
Help reps develop faster through self-reflection and top-performing peers
Reps can have access to find and replay any of their own conversations, for preparation, self-reflection or to request coaching from leaders and peers. Let them search top-performing peers examples and collaborate to level-jump together.
Because of Refract, it's now way easier for us to check calls, grade calls, and for us to teach our SDRs how and where they can improve - by listening to the calls everyone makes. It's so easy.
Integrations SaaS teams will love
Outreach
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