Resources

Whether you're an experienced sales leader looking for fresh ideas, or want to simply level up your sales management game, download our range of sales resources.
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[Interview Article] Survived & Thrived: How Sales Leaders Navigated 18 Months That Changed the World Forever

We interviewed 5 global sales leaders, all responsible for driving revenue during the midst of a global pandemic. Their first hand experience is collated here, sharing the good, the bad, the ugly and the initiatives that helped grow revenue during uncertain times. Find out how these leaders have future-proofed their sales for success.


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[eGuide] The Complete Guide to Conversation Intelligence

Eager to understand rep performance and enable a winning team? Do you ask yourself how you can help your sales reps perform better? How can you understand where they’re falling short, why they’re making missteps, and how do you help them improve? You need a way to enable every rep to be their best every single day. The answer? Conversation Intelligence. The complete guide!


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[Case Study] ExP Recruitment replicates top biller performance with Conversation Intelligence

See how ExP Recruitment has unlocked what top billers in their team do differently, using Refract. Removing the need to manually listen to each and every call has enabled ExP to find these key moments to replicate across the team, leading to better performance and more placements.


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[Case Study] Agorapulse streamlines Sales Enablement with Conversation Intelligence

Read how social media management tool, Agorapulse, has benefitted from a faster time to close deals, quicker ramp time for onboarding new hires and improved product roadmap and messaging due to unlocking the voice of the customer - all with conversation intelligence.


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[Cheatsheet] Why you're losing winnable deals and how to fix it!

Is your pipeline full of great-fit opportunities but you're losing revenue from deals that should be winnable? Download our cheatsheet sharing the top 10 data-backed reasons winnable deals are lost, and how to fix the problem - fast!


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[eBook] Winning With Remote Sales

Whether you run an established remote sales team, or your previously office-based team have shifted to home working over the past year, you’ll understand that remote sales is an entirely different challenge. This guide offers actionable advice based on our own first-hand experiences, around how to lead successful sales teams, remotely.


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5 'New Norm' Sales Objections and How to Overcome Them

In this new remote selling environment, you’ve likely heard the same objections over and over.  Learn how to routinely overcome them and uncover the reasoning behind these common objections so your team can excel.


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The Refract Sales Coaching Survey 2020

Reps want to be coached to build their sales skills and close more deals, and the survey results back up their desires.  The impact of sales coaching shows in the survey results for reps across the board, giving key insights into sales coaching for high performing reps.


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Refract SaaS Sales Coach Survey 2020
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The SaaS Sales Coaching Blueprint™

In this book, you'll discover the keys to coaching a successful SaaS sales team in under 90 minutes a week.  The SaaS Sales Coaching Blueprint will guide you through six weeks of coaching activity to improve your SaaS sales team's adaptability and skill set.


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The Sales Coaching Handbook™

In this book, you'll learn what some of the top sales coaches do to achieve a better motivated and more focused sales force, and how you can take these techniques and apply them yourself.


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Recordings Into Revenue™

Discover the untapped opportunities that exist within your sales call recordings, and how you can use these recordings to raise the performance of your sales team, and build revenue.


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The Inside Sales Onboarding Framework™

In this book you'll discover, step by step, how to ramp new inside sales hires in record time. The six week framework will guide you on how to accelerate the onboarding process, focusing on the areas that matter most.


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Case Study Pack

Discover how a wide range of sales-driven organisations are using Refract's Sales Intelligence Platform to gain insights from their sales conversations and elevate sales performance.


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7 Pillars of Software Sales Conversations

We dived into over 200,000 sales conversations and analysed the patterns of great software sales calls. The results are revealing. 


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The Discovery Call Coaching Checklist™

The Checklist focuses on critical areas of a good discovery call. Use the checklist when listening back and coaching calls, keeping track of how well your team do


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Access the Latest Thinking on Maximising Sales Performance

We're delighted to be able to offer a complimentary digital copy of The Sales Performance Supplement in The Times featuring an interview with Refract Founder Kevin Beales (page 9).


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