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What do your top performers do in sales conversations that makes them successful? Every company is different, each conversation unique. Our AI determines what creates successful outcomes for you and delivers personalized coachable insight for every rep.
No longer do you need to ‘ride along’ on a call. Sales managers can save time by revealing key coachable insights and moments, and focus time sharing ideas and feedback that impact results.
Reduce ramp time for new hires with improved coaching and personalised feedback. Refract empowers reps to learn from their peers, explore a best practice playbook and track their progress, all in one place.
We integrate with an ever growing range of CRMs, call dialers, call recording systems, and video conferencing platforms. Some of the most popular tools used by sales professionals every day. No need to jump between tabs and services, with one click integrations.
With a robust roadmap ahead of us we're regularly rolling out more integrations all the time.
Sam Patel and Nicola Storer from Neopost share the night and day difference Refract has made to the Inside Sales function. Moving away from an inefficient process of trying to find calls to now being able to identify, grade, and coach calls as part of an ongoing development process, in seconds.
Martin Walker and Ed Harries share the impact that Refract has had on their Inside Sales Team at Visualsoft - one of the UK's leading eCommerce software & digital marketing agencies.
They share a specific moment when using Refract led directly to a potentially lost deal being turned around and won.
Roel De Wever and Charlie Ceustermans from Rydoo used to manually record and review their teams calls in a very ad hoc way.
Implementing Refract they now check, grade, and review calls. Quickly and accurately pointing reps towards areas for improvement, and dramatically improving the quality of handover between teams.
Helping you get the most out of your sales